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Grievance & data rights

Your Data & Rights

We are here to help. Under India's Digital Personal Data Protection Act, 2023, you have rights over your personal data, and Beyond Basics has appointed a Grievance Officer to help you exercise them.

Grievance Officer & contact

  • Grievance Officer: Beyond Basics
  • Operated by: Beyond Basics
  • Email: beyondbasicstech@gmail.com
  • Website: https://beyondbasics.global
  • Address: MG Road, Bengaluru, Karnataka, India
Email us

Your rights under the DPDP Act

  • Access a summary of the personal data we process about you.
  • Correct or update inaccurate or incomplete data.
  • Erase your personal data and delete your account.
  • Withdraw consent at any time.
  • Nominate another person to exercise your rights in case of death or incapacity.
  • Complain to the Data Protection Board of India.

You can update your name, download a copy of your personal data, withdraw consent and delete your account directly from Settings > Data & Privacy inside the app. For anything else, email us using the details above.

We acknowledge grievances within 72 hours and endeavour to resolve them within a reasonable period, and in any case within the timelines required by applicable law.

See the full Privacy Policy and Terms & Conditions.

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